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Commitment to Service

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Phantom Screens is committed to being recognized as the industry leader in providing quality retractable screening solutions to the markets we serve, driven by a determined focus on the customer.

We promise to:

  • Handle all your inquiries in a friendly, professional and timely manner.
  • Offer you customized solutions that meet your specific screening needs.
  • Provide you with written quotes upon request.
  • Schedule your screen installation at a mutually agreed upon time.
  • Guarantee that our sales and installation professionals always present themselves as representatives of the company.
  • Perform installations responsibly and professionally to ensure the integrity of your home.
  • Demonstrate the use, service and maintenance of your screen following its installation.
  • Value your ongoing feedback and welcome your thoughts on improving our products and services.